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The best advice is often the compliments received, and they are often about an associate who did something exceptional. I tell my teams that it's the random acts of kindness, the unexpected, that people remember most.
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
The best advice is often the compliments received, and they are often about an associate who did something exceptional. I tell my teams that it's the random acts of kindness, the unexpected, that people remember most. by : Barry Sternlicht