Quotes 1 till 4 of 4.
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Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something. With anonymous insincerity, the Successful Person thus makes an instrument of his own appearance and personality.
White Collar :The American Middle Classes (1951) -
Levin wanted friendship and got friendliness; he wanted steak and they offered spam.
A New Life -
The keynote of American civilization is a sort of warm-hearted vulgarity. The Americans have none of the irony of the English, none of their cool poise, none of their manner. But they do have friendliness. Where an Englishman would give you his card, an American would very likely give you his shirt.
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