• Richard Thalheimer People expect a certain reaction from a business and when you pleasantly exceed those expectations, you've somehow passed an important psychological threshold.
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Richard Thalheimer - People expect a certain reaction from a business and when you pleasantly exceed those expectations, you've somehow passed an important psychological threshold.
People expect a certain reaction from a business and when you pleasantly exceed those expectations, you've somehow passed an important psychological threshold. by : Richard Thalheimer

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lake-forest People expect a certain reaction from a business and when you pleasantly exceed those expectations, you've somehow passed an important psychological threshold.
- Richard Thalheimer Greatest-Quotations.com